Every organisation I have ever spoken to over the past 20 years has one thing in common, they all store information about their clients, staff, suppliers, pupils etc. When I have asked questions like, how many customers do you have? what products have you sold to whom?, who has been trained to deal with that? Almost every time, I see a slightly worried expression, followed by a, "I have a spreadsheet somewhere with that on".
Because of my experience in the sales world, I understand how important it is to maximum how many products you sell each customer. We spend lots of time and money marketing to new prospects, usually with a hit and miss response. Why not take advantage of your existing base?, work out where those gaps are, make sure each of your clients has every possible service you supply. Make your data work for you, if you cannot see it, you cannot manage it! There are many CRM systems on the market, all of which can provide reporting, marketing, automation - the list is endless, however, when you want to customise, add fields, make the system terminology more user friendly, you find the costs ramp up or it is not possible. We tailor make our systems around you. # hashtagprojectmanagement hashtagcustomersatisfaction hashtagnerdy hashtagclystnet hashtagcrm