SugarCRM - Fast, Flexible and Affodable CRM

SugarCRM customisationWith well over 6000 customers globally, SugarCRM is the global market leading open source CRM Solution. Developed in the USA and used by over 100,000 organisations, SugarCRM is used by some ofthe Worlds largest companies (Avis, AXAm Coca Cola to name a few). It's a highly versatile solution which is suitable for small owner operated set ups throgh to multi nationals.

Clystnet Ltd is one of the South Wests's leading SugarCRM solution providers. Based just outside of Exeter, we serve a diverse range of clients throughout the UK and overseas, providing SugarCRM support, customisation, training and installation.

Why Sugar?

  • As an Open Source solution, you are not dependent on a private company that can close down, cease trading or make your database obselete.
  • SugarCRM is designed to be straight forwards to customise. We deliver THE database that you want
  • It can be hosted behind a firewall IN your OWN office or in a suitable online server
  • It runs on the industry heavweight mySQL
  • You can access it from ANYWHERE - iPhone, iPad, Google Android or ANY werb browser.
  • It provides you with the information you want, when you want and from where ever you are!

Why Clystnet?

Lots of companies claim to be able to supply, install and train people to use SugarCRM, but very few can carry out more than the most basic installations. At ClystnetLtd, we have some of the best SugarCRM configuration consultants working globally. We are about to release a number of our more advanced Sugar module son the open market - few other Sugar suppliers have that ability.

WIth strong business experience, an achnowledged first rate development team coupled with rapid, flexible and afdforable delivery, we can get your SugurCRM solution running within a few days - with the training provided to enable you to get the best from the system

What sort of customisations have we provided?

SugarCRM customisation

Sugar Secure - Developed by Clystnet Ltd to meet the needs of our clients who want to make sure their SugarCRM solution complies with the stricted security Criteria. Sugar Secure forces users to choose passwords of a high degree of complexity and enforces the strictest of security policies. This module is made available to all Clystnet customers.

SugarCRM customisation




Access Anywhere Quick note system. Our clients love SugarCRM, but wish they could make a log note whilst in edit mode, or without scrolling down the page. We have built a solution unique to Clystnet which we make available to all of our clients. Simply press the quick note button at the top of any page to add a log note.
SugarCRM customisation

Add Notes and Change Values from the search results - if you have lots of calls to make you don't want to open every record. This system allows our clients to chnage some values and make (and view) log notes straight from the search results. Yet another way Clystnet helps to save our clients money. Developed by Clystnet Ltd and available to all Clystnet Ltd clients.
SugarCRM customisation

Kinamu and Security Suite - Kinamu Reporter is the most popular report system for SugarCRM. Using it you can build highly complex reports revealing every detail about your customers. However, if you use the highly popular 'Security Suite' to keep your data segregateed and prevent different internal groups viewing data not available to them, Kinamu OVERRIDEDS this security. At Clystnet, we have produced the only commercially available fix for this issue. We make this available to all of our clients WITHOUT charge.
SugarCRM customisation

Unified Log Notes - SugarCRM has an excellent log note system, which is enhanced by Clystnet's 'Quick Note' system. Log notes are stored against the Account (company), Contact or some other module. Sometimes however, when viewing a company it would be useful to see log notes made against associated records at the same time (for instance those made against contacts working for teh company. Clystnet's Unified Log Note system shows ALL associated log notes in a single location. We believe this is unique to Clystnet and offer the solution to all of our clients.

Under Development

We have a number of modules under development. Details will be released her once our interlectual property rights have been assured.


Customer Feedback

"Sugar CRM is great, but without the help of Clystnet, we would not be using it in a personalised and powerful way. The support is patient and expert. Highly recommended."

Alex Chalkley

Director of Granted Consultancy Ltd