It is now accepted that for a database or Customor Relationship Management (CRM) system to be effectiove - it needs to be online.
Clystnet Ltd is a specialist provider of 'Open Source' online CRM solutions and has supported clients throughoutthe UK and overseas delivering cost effective and reliable solutions from single 'work at home' individuals through to multi-million data piece multi site organisations.
Why have your CRM solution on line?
1. Ease of access - if you wish, they can be set up to allow easy access from any computer with web access and a standard web browser (they can also run on an 'intranet' just within your office/home if you swish). Log on from home easily - access them from overseas or via your mobile.
2.Backup and security - by their very nature, online solutions are highly connected and easy to backup off site. Also - we do all of the backup for you - so one less thing to worry about and certainly a major bonus if you want ISO 9001 status. We always run to identical copies of your database - so even if your office floods - your data is 100% safe (and can be accessed straight away).
3. Support - the database can be hosted anywhere in the world - so there is no need to have expensive engineers calling in to fix your PC if it goes wrong. All you need is ANY PC or mobile with a web browser - and you can access the data.
4. Continual updates - as new features become available, they will be installed for you.
5. Inexpensive - with no need to buy a server or hire in support consultants, a cloud database WILL save you money.
6. Customisable - we can rapidly and inexpensively completely customise a database to suit your needs.
Why Open source?
Most software is designed by compaines with the 'source code' used to produce the software heavily locked down. That's why WIndows always looks like Windows, and only Microsoft can release updates. With 'Open Source' software, the source code is made freely available - so anyone can add to it, make changes and generally mprove it. You rapidly get a huge army of developers forming a community and imrooving opensource software. So no one owns the code, which means there are no companies to go bankrupt (and take your database with them), you can freely configure the solution to YOUR needs - and maybe best of all - Open Source software is generally FREE! All of the software supplied and supported by Clystnet Ltd is open source.
Why Clystnet?
Clystnet ONLy supplies Open Source solutions. We're probably the most advanced developer for SUgarCRM Opensource system in the SOuth West of the UK, although we work with clients accross the UK. We very much see the installation of SugarCRM as a starting point, carrying out customisations which are almost certainly unique. For example, our enhanced log note system lets yoia add log notes from any location by simply hitting a button - which brings up a quick entry popup window.
After many months of development, our Automation System for Sugar - available to all of our clients, allows records to be added by simply emailing the database. Depending on triggers (maybe a client hasn't been called for a while?) - our automation system can email you, or even email the client! And it's all cionfigured through a simple interface. Can anyne else offer you this level of customisation?
Finally, all of our consultants have worked out of IT - in the 'Real World'! Our first language is English rather than Java, and we understand the business cases behind your requirements. We don't make your business fit the CRM, we make the CRM fit your business.
We have customised both sugarCRM and vTiger with HUNDREDS of unique fields for our clients, multi-site with multi-level security, and have set up access via iPhones and iPods.
Drop us an email or fill in the proposal form at the bottom of this web page and we will set you up a free account with our vTiger and SugarCRM demo system so that you can see for yourself the power they offer!
Please click this button to fill in a proposal request.
Customer Feedback
"Sugar CRM is great, but without the help of Clystnet, we would not be using it in a personalised and powerful way. The support is patient and expert. Highly recommended."
Alex Chalkley
Director of Granted Consultancy Ltd